Foothills Fasteners recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.ffi-calgary.ca. The site is operated by Foothills Fasteners & Industrial Ltd. If you have any questions or concerns regarding this statement, you should first contact our site coordinator, or by postal mail to: Foothills Fasteners & Industrial Ltd. #2, 3855 - 64th Avenue SE Calgary, Alberta, Canada T2C 2V5 Identifying Information. In general, you can visit the Website without telling us who you are or providing any information about yourself. In some areas of the Website, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Foothills Fasteners requests identifying information when you: 1. Register on any of our websites 2. place an order 3. Provide feedback to an online survey or tell us about an idea or suggestion 4. Participate in a rebate program, contest or other promotional offer(s) 5. Request a Special Service 6. Request information or files from technical support or customer service In these instances, Foothills Fasteners, will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time. What Foothills Fasteners will do with your information. If you decide to give us personal information for any of the purposes above, this information is retained by Foothills Fasteners and will only be used by Foothills Fasteners to support your customer relationship with us. We will not add you to a mailing list, or a newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service. What others may do with your information. Foothills Fasteners does not share, rent or sell any personally identifying information provided through our website (such as your name or e-mail address) to any outside organization for use in its marketing or solicitations. From time to time Foothills Fasteners may use agents or contractors who will access to your personel information to perform services for Foothills Fasteners (such as database maintenance), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Foothills Fasteners. In addition, Foothills Fasteners may also share aggregate information about its customers and its website visitors to advertisers, business partners and other third parties. For example, we might share that our usrers are x percent PC users and y percent MAC users. However, none of this information will contain personal, identifying information about our users. Third party links. The Foothills Fasteners website (www.ffi-calgary.ca) does provide links to other websites. Other internet sites and services have separate privacy and data collection practices. Once you leave www.ffi-calgary.ca, Foothills Fasteners cannot control, and has no responsibility for the privacy policies or data collection activities at another website. Cookies. At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our website, and to give you better, more personalized service while in our website. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the website will not function if you refuse cookies. These areas of our website will have information posted about cookies, and when a cookie will be uploaded to your computer. Children's privacy protection. Foothills Fasteners is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our website is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database. Changes to this policy. Foothills Fasteners may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your excisting information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information. Contacting us. If you have any questions about our privacy policy and/or the practises of our website, you can write to: Foothills Fasteners & Industrial Ltd. #2, 3855 - 64th Avenue SE Calgary, Alberta, Canada T2C 2V5 |